Tel: +44 (0)1636 610000 Email: info@cfr-group.co.uk

Privacy Statement

Who we are

We are Federal Resources Europe (Midlands) Limited trading as CFR Global Executive Search hereafter called CFR Global Executive Search.  This privacy policy is made by us and explains what personal information we collect from you whilst visiting our website in compliance with UK and European law. References to “we”, “us”, “our” and “ours” in this privacy statement means CFR Global Executive Search.

Visitors to our websites

When someone visits www.cfr-group.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be transparent about this. We will make it clear when we collect personal information and will explain what we intend to do with it. We only use aggregated data when analysing the usage patterns of our website and cannot identify individual visitors to our websites. The information we capture through Google Analytics helps us to determine what is most beneficial for our users and how we can continually create a better overall online experience. We may share this general information with our worldwide CFR Global Executive Search partners so that they too may understand how our website is used.  Please see our cookie policy for more information.

E-newsletter

We use a third party provider, Mail Chimp, to deliver our e-newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Mail Chimp’s privacy notice.

WordPress

We use a third party service, WordPress.com, to publish our content which is hosted at WordPress.com, which is run by Automattic Inc. and to power our website search engine. We use a standard WordPress service to collect anonymous information about users' activity on the site, for example the number of users viewing pages on the site and search queries and results to monitor and report on the effectiveness of the site and help us improve it. WordPress requires visitors who want to post a comment to enter a name and email address. For more information about how WordPress processes data, please see Automattic's privacy notice. No user-specific data is collected by either CFR Global Executive Search or any third party when using the search function.

People who call us by phone

When you call us by phone we collect Calling Line Identification (CLI) information. We do not retain any other information from the calls or record them.

Collecting your personal information

You can browse our website without disclosing personal information about yourself. ‘Personal information’ means any information that may be used to identify you, examples of which are mentioned below.

When you register your CV with CFR Global Executive Search   via email, then you are giving us permission to use your personal data for the consideration of opportunities related to our services in conjunction with our clients, and to share those data within CFR Global Executive Search   and with our clients. We may ask for certain information from you, including, but not limited to: your name, address, email address, date of birth, education, skills and qualifications, employment history (including remuneration details), references, job requirements (including location, salary sought, job industry, job title) plus any other information you may volunteer to us or which is contained in your CV. We reserve the right to delete any sensitive personal information which you may provide to us. Sensitive personal information is defined as information concerning a data subject's racial or ethnic origin, political opinions, religious beliefs, trade union activities, physical or mental health, sexual life, or details of criminal offences in line with the principles of the EU General Data Protection Regulation 2016. 

Enquiry form/email enquiries

If you make an enquiry with us via email or using our online contact form, we may collect certain information from you, including, but not limited to: your name, your job title, your company name, your email address, your phone number, plus any other information you may volunteer to us as part of your enquiry, including your CV. 

If you choose to register your CV with us via email, we may use your personal information to contact you via e-mail, telephone, direct mail or other communication formats to provide you with information or services that you have requested.

The information you provide to us or that we hold about you is stored, where applicable, in a secure cloud server, electronically in our databases, or in our manual databases.  We will only process your information in the ways we describe in this privacy statement and in line with the EU General Data Protection Regulation 2016.

We reserve the right to delete any sensitive personal information which you may provide to us (see above).

We will use your personal information to fulfil your requests for information and to provide you with services you have requested.  We will only process information that is adequate, relevant and not excessive for those purposes. Where we send you information, it may be sent by e-mail or post, for any of the following purposes:

  • to inform you of new services which we will be providing;
  • to send you requested information about our services;
  • for research or marketing purposes; or
  • to administer our websites to help us improve our services.

If you no longer wish to receive e-mails or post from us, please send an e-mail to info@cfr-group.co.uk or write to the address below. If you wish to unsubscribe from our E-newsletter you can do so from the link provided in the newsletter or by following this link here. You can also write to us at the address given below. If you choose to unsubscribe from our e-newsletter mailing list, we will require sufficient identity details to ensure that we do not contact you again.

Access to personal information

CFR Global Executive Search   will comply with the provisions of the EU General Data Protection Regulation 2016 regarding individual requests for access to personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the EU General Data Protection Regulation 2016 or the Data Protection Act 1998. If we do hold information about you we will:

  • give you a description of it;
  • tell you why we are holding it;
  • tell you who it could be disclosed to;
  • let you have a copy of the information free of charge and in an electronic format; and
  • erase your data if/when it becomes no longer relevant to the original purpose for which it was collected, or should you decide to withdraw consent.

To make a request to us for any personal information we may hold, please put the request in writing addressing it to our Data Protection Officer, or writing to the address provided below. If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting the CFR Global Executive Search   Data Protection Officer.

Disclosure of personal information

In many circumstances we will not disclose personal data without your specific consent. CFR Global Executive Search   will not disclose the personal information that you provide or details of your individual visits to our websites to any unrelated third parties except as provided for in this privacy statement and under the following limited circumstances:

  • as necessary for job applications or other services that you have requested, with your consent; 
  • with third parties who act for us for further processing in accordance with the purposes for which the data was originally collected or for purposes to which you have subsequently consented. For example, sometimes a third party may have access to your personal information in order to support our information technology, to handle mailings on our behalf (see e-newsletter information above), or to provide services that you or our clients have requested (such as reference, qualification and criminal reference checking services and psychometric assessments);
  • to third parties who perform functions on our behalf and who also provide services to us (such as professional advisors, IT consultants carrying out testing and development work on our business technology systems); or
  • when we believe the law requires it; for example, to prevent and detect crime and to produce anonymised statistics.

Where appropriate, before disclosing personal data to a third party, we contractually require the third party to take adequate precautions to protect that data and to comply with applicable law.

Further information can be obtained from our Data Protection Officer about other factors we shall consider when deciding whether information should be disclosed, for example under the following headings:

  • agreements we have with other organisations for sharing information;
  • circumstances where we can pass on personal data without consent for example, to prevent and detect crime and to produce anonymised statistics;
  • our internal policy on how to collect, use, store and delete personal data; and
  • how we check that the information we hold is accurate and up to date.

Retention of personal information

We will hold your personal information for a period of 18 months in order to comply with relevant legislation or as long as is necessary for the provision of services by us, whichever is the greater.  We will not keep your personal information for longer than is necessary.

Security

CFR Global Executive Search   is committed to protecting the security of your personal information. We use a variety of measures (including, but not limited to, firewalls SSL encryption) to ensure that your personal information is protected from:

  • unauthorised access;
  • improper use or disclosure;
  • unauthorised modification or alteration; and
  • unlawful destruction or accidental loss.

However, the Internet is an open system and CFR Global Executive Search   cannot guarantee that the personal information you submit will not be intercepted by others.

All our employees and agents who have access to or are involved in the processing of personal information are fully aware of their obligations under the EU General Data Protection Regulation 2016 and respect the confidentiality of personal information.

Links to other websites

Our website may include links to external websites operated by other organisations. They in turn, may collect personal information from visitors to their site. CFR Global Executive Search   cannot guarantee the content or privacy practices of any external websites and does not accept responsibility for those websites. We encourage you to read the privacy statements on any other websites you visit.

Transfer of data abroad

As CFR Global Executive Search   is a global business, from time to time, with your specific consent we may transfer your personal information to CFR Global Executive Search partners located around the world as business requirements dictate.

Consent

By accessing the websites and/or submitting your personal information, you consent to the use of your information as set out in this privacy statement.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 31 July 2017.

Complaints or queries

CFR Global Executive Search   aims to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures. If you have any queries or wish to make a complaint you can call us on +44(0)1636 610000, email info@cfr-group.co.uk or write to us at the address below. 

How to contact us

If you want to request information about our privacy policy you can email us or write to:

Laura Carr, Data Protection Officer
Church House
3 Church Walk
Newark
Nottinghamshire
NG24 1JS